Last updated: July 2026
Who we are
Stripes & Pips is a sole trader business operating at stripesandpips.com. For the purposes of UK data protection law, Stripes & Pips is the data controller for personal data collected through this website.
If you have any questions about this policy or how your data is handled, contact us at info@stripesandpips.com.
What data we collect
We collect only what is necessary to provide the service. Specifically:
- Email address and password - when you create an account. Your password is stored securely by Supabase (our authentication provider) and is never accessible to us in plain text.
- Payment information - when you purchase access. Card details are handled entirely by Stripe and never pass through or are stored on our servers. We receive only a confirmation that a payment was made and the email address associated with it.
- Quiz session data - your answers, scores, and session history, stored so your dashboard and progress tracking work correctly.
- Technical data - standard server logs (IP address, browser type, pages visited) automatically collected by our hosting provider (Vercel). We do not use analytics software.
We do not collect your name, phone number, postal address, or any other personal information beyond the above.
How we use your data
Your data is used only to provide and improve the Stripes & Pips service:
- To create and manage your account
- To verify your access entitlement when you use the question bank
- To display your progress and session history on your dashboard
- To process your payment and confirm your access period
- To respond to support queries you send us
We do not use your data for marketing, we do not sell it to third parties, and we do not share it with advertisers.
Third-party services
Running this service involves the following third-party providers, each of whom processes some of your data under their own privacy policies:
- Supabase - database and authentication. Stores your email, encrypted password, and quiz session data. Supabase Privacy Policy
- Stripe - payment processing. Handles all card data directly. We never see or store your card details. Stripe Privacy Policy
- Vercel - website hosting. Collects standard server logs. Vercel Privacy Policy
How long we keep your data
We keep your account data for as long as your account exists. If you want your account and associated data deleted, email us at info@stripesandpips.com and we will remove it promptly.
Payment records are retained for seven years as required by HMRC for tax purposes. These records are held by Stripe and contain only transaction amounts and dates - not card details.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, email info@stripesandpips.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.
Cookies
This site uses a small number of functional cookies only - specifically, to keep you logged in between sessions. We do not use tracking cookies, advertising cookies, or analytics cookies. No cookie consent banner is required because we use only strictly necessary cookies.
Security
All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. We take reasonable steps to protect your data but no internet transmission is completely secure - you use this site at your own risk, as with any online service.
Changes to this policy
If we make material changes to this policy we will update the date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact
Privacy queries: info@stripesandpips.com. We aim to respond within 5 working days.